Privacy Policy

This privacy, security and cookie policy ("Privacy Policy") applies to the processing of all your personal data collected on the website of Bie Riel. In this Privacy Policy the "we", "our" and "us" references to Bie Riel, and "you" to the user of the Website.

When you visit our website, we obtain personal information that you knowingly disclose to us. We ask for information if you make a purchase, such as your name, address, phone number, email address, gender, credit card information ("Personal Information").

When you request information, sign up for our newsletter, create your online account or use another service of the website, we use the personal information to create a user profile. In this context, we can provide the information you provide us online, combining with other data from Bie Riel sources, transactions and messages that are collected or processed by Bie Riel and competent subcontractors

Finally, we can collect and process the content of a public post about Bie Riel or directly interact with on a social media website. The information contained in those messages or in your public profile can be used and processed for the treatment of any future questions to customer service and to influence and maintain the public perception of Bie Riel.

The personal and non-personal information we receive when you visit our website, will be treated confidentially. We hold strictly to the applicable national protection laws. By using our website you indicate that you agree to the privacy, security and cookie policy of the website, that from time to time can be changed.

  • Your Privacy

We may collect, process and use your personal information (personal data) to our specifications under any arrangements conducted between you and us (such as product orders) to grant you information that you desire from us, to grant you promotional information regarding your current product and to send you our newsletter.

Bie Riel is responsible for the processing of your personal data. If you are logged in and you fill in forms or input your information on the Bie Riel website, we use a secure connection (http over SSL, also called HTTPS). The information that you enter will be automatically encrypted before sent. All information and information we receive, are protected, registered in Belgium, and are available only authorized personnel and subcontractors. We do not automatically collect personal information, unless you give permission in advance. We can ask for your email address if you sign up for the newsletter, or we can if you buy an item from the workshop, ask for your name, mailing address and email. The date collected is kept confidential and protected from possible abuse and will only be used for the above-mentioned limited purposes.

  • Purpose of the processing of the personal information

If you have accepted by ticking the appropriate box before submitting your registration on the website, your personal data will be processed by us to send you information about Bie Riel. To send you information about Bie Riel by email, and to send you the latest news about actions and products. We like to keep you informed of our latest products, events, special offers and other opportunities and development within Bie Riel. We do this by means of electronic newsletters. To this end, we will process your name, email address and an overview of the newsletters that we have already sent you. We will retain your personal data as long as you want to receive information from us. If you no longer want to receive emails, you can unsubscribe at any time by contacting us at the email address: or by using the unsubscribe option that is included in each of our coming email message.

Your personal details will be processed by us for the purpose of the technical and functional management of the website. If you visit our website, our website administrators process these technical specifications associated with the use of our website, to allow us to offer the functionalities of our website. Our website administrators can manage the website with this technical data, for example solve technical problems or to improve the accessibility of certain parts of the website. We make sure that the information you are looking for on the website is quickly and easily to find. Cookies are used for this purpose.

Other purposes include:

  1. Generate management information and statistical data
  2. If you participate in our contests, events, competitions, actions and or gambling, which can organize contests, events, competitions, actions and or gambling, to announce the winners, and to measure the response to contests, events, competitions, actions and or gambling
  3. Comply with legal obligations
  4. To assign content to you that you post
  5. Process payments
  6. Prevent and stop fraud and abuse
  7. For accounting purposes
  • Who has access to your personal information

Bie Riel uses third parties for certain processing activities, such as website hosting. Insofar as these third parties have access to personal data in that processing activities, we have taken the necessary organizational and contractual measures to ensure that your personal information being processed for above purposes. Only if law requires us, your personal data will be provided to regulators, tax authorities and law enforcement authorities.

Bie Riel organizes occasional contests, actions or gambling in cooperation with third parties. In this case, it is clearly listed on the website. If you participate in such contests, events or gambling your personal details (where necessary) will be available to those third parties

  • Third parties

Third parties may receive or collect information through our website.

These third parties are contractually bound towards Bie Riel, to use the personal data only in accordance with our privacy, security and cookie policy. We are not engaged in the sale of personal information of our customers to third parties for marketing purposes. However, it may happen that we share information, in the manner described in this privacy policy, with certain third parties by whom your identity cannot be traced. There are other limited circumstances in which we share personal data. So we can from time to time use the services of third parties to help us to analyze the use of our website. Without your permission these third parties are not allowed to send you information about products and services of other companies.

Certain third parties manage the content of pages on the website. These third parties share our commitment to protecting your privacy. In special cases, we can also release personal data in order to comply with requests from justice and government agencies, for the purposes of the enforcement of the terms of use and other agreements, and to protect customers and others. We can do this if we believe in good faith that the disclosure of this information is otherwise necessary or advisable, for example, to identify the identity, make contact or take legal action against a person who damages or infringes on the property rights of our company, another user or anyone else who thereby could suffer.

  • Log Files

Like most websites, we automatically collect information that cannot trace your identity, and we store it in log flies. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), pages who can route you or most recently requested, operating system, data/timestamp and clickstream data. We use this information, which does not reveal the identity of users, to analyze trends, to administer the site and to gather demographic information about our user base as a whole. We do not link automatically collected information to information that identity can be traced.

  • Social platforms

Please note that if you choose that option, your activity on our website also is made available to social platforms, including, but not limited to: Facebook, Pinterest, Instagram etc. If you choose to share our website via social media such as LinkedIn, Facebook, Instagram, etc., your personal data (such as your name and the fact that your are interested in Bie Riel) will be visible to all visitors of your personal web page on LinkedIn, Facebook, Instagram etc. Depending on your account settings. The general terms and conditions exclusively are applicable (including the privacy policy) on social media website. Bie Riel is not responsible for the processing of personal data or the privacy policies of those social media websites. Hence, the general terms and the sale conditions and our privacy, security and cookie policy does not apply to the use of those websites.

  • Cookies on this website

Our website uses cookies. Cookies are small data files that are sent by our website and are stored by your browser on the hard drive of your computer, enabling us to recognize your browser when you return to our website. Cookies can collect data about the use of our website, such as the pages that are visited and the duration of the session of a user. If you are using our website the cookie data will be send to Bie Riel. We will not store cookies longer than necessary. On our website, we strictly use necessary cookies, performance cookies, functionality cookies, cookies from the owner of the website, third-party cookies, persistent cookies and session cookies.

Strictly necessary cookies are essential to enable you to navigate through the website and to make use of the opportunities on the website, such as gaining access to secure areas of the website. Without these cookies services that you have requested, such as shopping baskets or an online invoice can’t be delivered.

Performance cookies, collect anonymous information about how you use our website, and the pages you’ve visited, such as the pages you visit the most, and whether you get error messages from webpages. These cookies do not collect information that can retrieve your identity. All the information these cookies collect are a sum of data and therefore, totally anonymous. This information is used solely to improve the functioning of our website.

Functional cookies, remember your selection and choices in order to improve your experience on our website. This allows you to place products in your shopping cart and to see the content of your shopping cart. These cookies make it possible for our website to remember and to improve and to offer more personal features for choices that you make (such as your username, language or region where you live). Our website can therefore recognize in what region you are located, and save this information. The website also can recognize whether the user is already signed up for our newsletter or that the user sees a particular page for the first time. The information these cookies collect are a sum of data and therefor totally anonymous. These cookies cannot keep up your browser/surf activity on other websites.

Cookies from the owner of the website, offer us insight into who has visited which page(s), to determine how frequently particular pages are visited and to determine which parts of the site are most popular and generally to use of our website.

Third party cookies are used to analyze sources of traffic and visitor behavior as well as for managing access and site features on our website.

Session cookies are used to store information about your page activities, so you can continue where you left off. When you close the Internet browser, the session ends and the cookie is deleted.

Persistent cookies are used to store preferences and to recognize you when you visit the website again.

Not strictly necessary cookies: we only place cookies that are not strictly necessary for the delivery of the functionalities of the website if you have provided advanced authorization. We use these not strictly necessary cookies to gather information about your use of the website and to remember your preferences. Examples of information collected are the pages visited and the duration of a user session. With these cookies, we try to improve your user experience on our website. The cookies will be blocked if you do not provide consent for placement of these cookies.

Most web browsers are set so that cookies are automatically accepted and that you can exercise a certain control on most cookies through the browser setting, although this is not necessary. We do not exercise control on third party cookies, except from people who offer web analytics service for our site. If you wish to disable cookies, you can do that by your browser settings. Please note that you may, in that case, not be able to log on to or use all features of our website.


For more information about the cookies that are used on our website, please contact us at For more information on cookies and how to disable them please contact your helpdesk administrator or the support line of your web browser.

More information on cookies and what cookies are set and how to manage and delete them, please visit


  • How we protect your personal information

Your personal data is strictly confidential and our website maintains appropriate administrate, technical and physical safeguards and security measures to protect the personally identifiable information you provide on this website against accidental unlawful or unauthorized destruction, loss, changes, access disclosure or use and other unlawful forms of processing. To this end, Bie Riel is using different security techniques, including encryption and a secure server, firewalls and physical security of the location where the date is stored.

  • Data of Minors

Persons under 18 years of age may only provide personal data to Bie Riel with permission from one of their parents or a guardian who has read our privacy security and cookie policy.

  • Changes in our Privacy Policy

Our privacy, security and cookie policy may be amended from time to time: users of our website are advised to review this policy regularly for possible changes. This policy was last modified in October 2016.

Correction of the personal data

If you have any questions, comments or complaints about us or how we handle your person information, or if you no longer wish us to contact you for direct marketing purposes, please contact us at the address below, phone number or email address. In addition, we will provide upon request a summary of any personal information, which we hold about you. You can change, correct or update your person information or ask us to remove your personal information from our database. We will send copies of personal information only to the email address on file associated with the visitor name.

  • Where and how to ask questions about our privacy policy

If you require further information about our privacy policy, please go to the FAQ's on our websites where these frequently asked questions are answered. We welcome your questions, comments and requests about this privacy policy. If you require more information, please contact us by email

If you wish to talk to us please call our office on +32(0)479890086 or +32(0)473793945

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